Refund and Returns Policy

Return Policy
We want you to be fully satisfied with your purchase from MHS Traders. If you’re not, you can return the product under the following conditions:

1. Eligibility: Items can be returned within 7 days of receipt, provided they are in their original condition with tags attached.
2. Non-Returnable Items: Perishable goods, personalized items, and products that have been used or damaged by the customer are not eligible for return.
3. Return Process: To initiate a return, please contact our customer service with your order details. We will guide you through the return process.
4. Return Shipping: Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Refund Policy
We strive to provide the best shopping experience at MHS Traders. However, if you are not satisfied with your purchase, you may be eligible for a refund under the following conditions:

1. Refund Eligibility: Refunds are issued for returned products that meet our return policy criteria.
2. Refund Process: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7-10 business days.
3. Non-Refundable Items: Shipping fees are non-refundable. Additionally, items that are on sale or clearance may not be eligible for a refund.